Cancellation and Refund Terms

1. Right to a refund

You may exercise your right of withdrawal within 14 days from the start date of your digital service subscription.

• If you have not used the service: full refund
• If you used it partially: pro-rated refund
• If you have consumed more than 50% of your quota: you lose the right to a refund

2. Pro-rated calculation

Monthly: (remaining_days / 30) x monthly_fee. Yearly: (remaining_months / 12) x yearly_fee.

3. Refund exceptions

• If the 14-day withdrawal period has expired
• If more than 50% of the quota has been consumed
• If the account is closed for an AUP violation
• If there is a fraudulent payment or chargeback claim

4. Refund timeline

5. Subscription cancellation

You can cancel your subscription at any time: stop renewal from the My Payments section of your account panel or write to support@chairmansmsg.com. Cancellation takes effect at the end of the current billing period; you keep using your plan until then and no charge is made for the next period.

Automatic renewals made with a stored card stop upon cancellation, and the stored card can be deleted at the payment institution.

6. How to request a refund

• Apply via Account panel > Support or by emailing support@presidentsmsg.com with your order number and the reason for the refund.
• Your request is reviewed within 3 business days and the outcome is sent by email.
• Approved refunds are sent to the same card or bank account used for payment and appear within 7 - 10 business days depending on the bank.

7. Contact

Refund and cancellation requests: support@presidentsmsg.com - Response time: 3 business days. Seller: İNOSLAB VENTURES YAZILIM HİZMETLERİ LİMİTED ŞİRKETİ, Bulgurlu Mah. Bağcılar Cad. E Blok Detay 1 Sitesi No: 18 AD, Üsküdar, İstanbul, Türkiye