Delivery and Shipping Terms
Last updated: 3 September 2026
1. Nature of the service
All products purchased on Chairman's Message are digital services (subscription plans and email sending credits). No physical goods are sold; therefore no shipping, freight or delivery fee applies.
2. Delivery time
- Credit / debit card: Activated on your account immediately after payment confirmation.
- Wire transfer / EFT: Activated within 1 business day after the payment receipt is submitted.
- Subscription renewal: Renews automatically at the end of the period; the new period quota opens immediately.
Where the payment provider delays confirmation, delivery takes place as soon as the confirmation reaches us.
3. Place and proof of delivery
The service is delivered to the user account you were signed in with at purchase. Your active plan, remaining credits and payment history are shown in the account panel; a purchase confirmation and invoice are also sent to your registered email address.
4. Delivery issues
If your payment is confirmed but the plan or credits do not appear on your account, contact support@chairmansmsg.com or use the support form in your account panel with your order details. Requests are resolved within 1 business day.
Once performance of the service has started, the exceptions to the right of withdrawal in the Cancellation and Refund Terms apply.